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With over 15 years of experience in the finance industry, Esra joins The Loanary team as our Mortgage Operations Manager, bringing extensive knowledge across residential lending, asset finance, and client operations. Holding qualifications including a B.Comm (Accounting & Financial Management) and a Diploma of Finance and Mortgage Brokering, she has built a well-rounded career across multiple areas of the finance industry, providing her with broad expertise in lending, client service, and financial solutions.
Throughout her career, Esra has worked closely alongside brokers and clients to ensure their financial needs are met efficiently and professionally. She has built a strong reputation for her professionalism, attention to detail, and genuine care, while developing a deep understanding of the lending process from application through to settlement. Having worked with multiple aggregators and a variety of CRM platforms, she brings a strong operational mindset and a seamless approach to client service.
Esra is passionate about building long-term relationships with clients and delivering personalised solutions that not only support their current needs but also help them achieve their future financial goals.
Outside of work, Esra is a proud mum of two who enjoys spending quality time with her family, reading and exploring new cafes and restaurants.